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About the Project

NinjaOne provides unified MSP software used by IT service providers to manage endpoints, patching, backup, and more. Alio IT joined as a remote engineering partner to strengthen automated testing and engineering discipline across the product—embedding with their teams to deliver reliable automation at scale.

Objectives

Objective 1

Automate a large legacy and regression test portfolio on the order of ~1,000 tests, with clear coverage and maintainability goals.

Objective 2

Help the organization adopt Test-Driven Development practices so new and changing features ship with executable specifications and faster feedback.

Objective 3

Operate as an integrated remote team: align on priorities, share ownership of suites, and hand off patterns the internal team can extend.

Objective 4

Integrate automated tests into delivery pipelines to catch regressions early and support continuous integration.

Challenge

The scope was massive—roughly a thousand tests to bring under automation—while product velocity could not stall. Alio focused on the highest-impact areas first, delivering approximately 60% of that automation workload as part of the broader initiative, coordinating closely with NinjaOne engineers on frameworks, data, and flaky-test stability.

Services Provided
  • Test automation engineering
  • Test-Driven Development enablement
  • Remote team augmentation
  • CI/CD and regression strategy
  • Managed Service Providers (MSP)
  • B2B SaaS / IT operations software
  • Partnership (ongoing phases)
  • Multi-phase engagement
Tech Stack
Devices:
Web
Desktop
MSP platform
Frameworks:
Test automation
CI/CD
TDD practices
Agile delivery

Services

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